Over the past ten years of working with smaller companies, I have identified 5 areas that successful businesses use for their recruitment and retention of employees.
1. Hire for the future. Many times a company or organization will hire for the moment as they suddenly have an opening created by someone leaving. Hiring a new employee that fits with your business plan and where you intend to be in the future is important. It can save time and money in future recruitment. Whenever you have an opening it is an opportunity to revisit your business plan.
2. Conduct Behavioural Interviews. This is essential to ensure you hire someone who not only fits the educational requirements but has the necessary experience and matches the ‘culture’ of the organization. If appropriate, use assessments and tasks as tools in selecting an new employee.
3. Provide Letter of Employment. It is important to have a new employee read and sign a letter of employment that states the expectations are for the position plus the salary/wage and any benefits. Most importantly it will state the probation period and how they will be evaluated during that period.
4. Have a Succession Plan. I don’t mean the ‘accountant version’ of how you pass on the family business. I mean the ‘human resources version’, which ensures you have a business to pass on. Having employees in place to run the business successfully should you be unable due to sickness or an accident is crucial. You may even want to take a holiday sometime!
5. Have a Position Description and Evaluation Process. You cannot evaluate an employee without a position description that outlines the main duties and responsibilities. The evaluation process is crucial as it sets out mutual goals to challenge the employee and increase their value to the organization and to themselves. The number one reason employees leave a job is a lack of training and development.
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