If there is no follow-through on the training, there is little or no value. How many of us have worked for an employer who has sent us away to a 3 – 5 day course and never even asked what we learned when we returned to the workplace?
Many employers bring in facilitators for workshops and never follow through with the program material. The cost to the employer is considerable if they are going to treat it as “Flavour-of-the-Month”. There is the cost of the facilitator, materials, wages, lost production time, perhaps a facility and lunch, and possibly revenue because of employees being absent from their jobs. In addition, if there is no follow-through demonstrating importance by the employer, the employees will not see the value in the training and treat it accordingly.
If an employee attends a training course at the expense of the business;
• Ask them what they gained from the training and how they see it being applied in the organization.
• Make an opportunity for them to share the learning with those who did not/could not attend.
If you, as an employer, bring in staff training;
• Work with the facilitator to ensure there is a ‘commitment to action’ in place for follow-through showing;
What they will commit to
How they will determine achievement
Training, well done, is the greatest tool for retention of employees. Poorly done or not done, it is the number one reason why employees leave their employment. Invest in your employees, but invest wisely. Don’t turn an asset into a liability!