Nothing in a workplace affects the employees as much as change. For some it is a renewed sense of excitement, while for others it poses a potential threat to their jobs and the comfort they have in doing their everyday work. It may be just an office move within the organization or a takeover by a competitor. All have consequences on the wellbeing of the workplace.
During these times even the most confident person can become stressed and question their capabilities if they are struggling with the change. Others will be in denial that it is really happening and think it will go back to the way it was. The introverts may retreat and the extraverts become even more vocal. No matter how individuals react to the change, it will have an affect on productivity and the culture of the organization.
The one thing that needs to happen is communication. There is no such thing as over communication in these situations and it must take all forms; oral, visual and written. Thinking you are going to reach everyone with one form of communication is a mistake. Understanding how the different personalities react when under stress can be very helpful in the communication process not only for management but for the staff as well as they interact with each other and cope with their feelings.
The Myers-Briggs Type Indicator is a valuable tool for understanding ourselves and others in these situations but to be effective it must occur prior to the change as taking the assessment while under stress may not result in accurate information.
If your organization is contemplating a major change we would be pleased to have a conversation around the benefits of offering a workshop for those affected.