So, you’re hiring. Why? Did someone leave? Why? Is it a new position? Why?
They may seem like silly questions but many businesses fill positions just because someone was in the position before. In reality it is an opportunity to step back and evaluate what you really need and perhaps re-organize the business. Training a new person is costly as is the hiring process, not only in money but in time as well.
Some of the things a business owner or organization needs to consider before hiring;
- What caused the employee to leave? Is there something we can do to ensure it doesn’t happen again?
- Has my business changed and where do I think change will be in the next 5 years. Markets change, technology changes…skill requirements may change. You need to hire for tomorrow, not today.
- What skills do I have now? This is an opportunity to ‘shuffle the deck’ and give your current employees the chance to grow and cross train. Sometimes you find you don’t need that new position.
- What is the ‘culture’ of my business? How do the employees interact, communicate, and learn? These are soft skills and can be identified through assessments.
- What key positions do I have and need? You need to look at what might happen if you lost someone in a key position for whatever reason. What if that key position was you? Is there someone trained to step in?
I had a friend who owned a car dealership. Whenever he needed a mechanic, he always just looked at today’s needs. When his service manager took ill and had to be away for a lengthy time, there was no-one who could take over and none of his mechanics had the background or desire to take the training. That severely impacted his customer service. From then on he hired mechanics with a desire to move up and had the educational background to take the training. After that, he always had someone cross-trained for the position.
When you are thinking of hiring; update the job description, evaluate what skills you already have, what skills you will need in the future, and who is a fit for the culture of your business. Above all, take your time and make the right decision.