In talking to employers we quite often hear the same complaint. “I spent good money on training and the value does not seem to be there.” In all likelihood the training they are talking about is ‘hard skills’ training.
As consultants the first question we would ask is, “How well do your employees communicate and get along?” Many think that the ‘hard skills’ are all that matter for their employees. Once they master the technical information we will be in great shape.
Unless you and your employees understand how they learn, communicate, and utilize information, you may not be getting value for your money. Many think that ‘soft skills’ are not important but that is how your employees make use of the ‘hard skills’. If your employees understand type preferences and how they affect the everyday lives of those they work with, they will be less likely to make assumptions that may lead to conflict and misunderstandings. They will be more likely to seek out input from everyone, making more informed decisions for the organization.
If you have been concerned about the lack of results from your ‘hard skills’ training, it may be time to consider a different approach. To learn how we might help your organization, visit our website at www.lrassess.com