Monthly Archives: July 2014

Press 1, Press 2, Aw $#@&^%

How many of you are frustrated by today’s impersonal approach to customer service, or in many cases customer non-service?  In our technology driven world I cringe when I have to contact a help line.  While not the brightest bulb on … Continue reading

Posted in Believe and Succeed Life Coaching, Business Coaching, Coaching, Communication, Empowering people, Human resources, Managing stress, Relationships, Sales, Training | Tagged , , , , , , , , , , | Leave a comment

Taming Elephants

Quite often I see strategic team leaders and board chairs trying to recruit the ‘right’ people for their team.  While specific hard skills are necessary, understanding personality type and how to work with the strengths of the individuals and team … Continue reading

Posted in Assessments, Believe and Succeed Life Coaching, Business Coaching, Coaching, Communication, Empowering people, Human resources, Learning styles, Life coaching, MBTI, Myers-Briggs, Myers-Briggs Type Indicator, Relationships, Team development, Training | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

Undercover Boss

Does your organization solicit feedback and ideas from your employees?  Do you as a boss go to the front line and work with the employees to get an idea of what they do and how they do it? How many … Continue reading

Posted in Assessments, Believe and Succeed Life Coaching, Business Coaching, Coaching, Communication, Empowering people, Human resources, Learning styles, Life coaching, Managing stress, MBTI, Myers-Briggs, Myers-Briggs Type Indicator, organizational change, Relationships, Team development, Training | Tagged , , , , , , , , , , , , , , , , , , , , , | Leave a comment