Many years ago a company I worked for had a workshop for new supervisors called ‘Fundamentals of Supervision’. One of the first things we were taught was, ‘Just because you are talking, doesn’t mean anyone is listening.’ At the time I thought that this was just people being inconsiderate.
Since then I have learned that not everyone accepts communication in the same way. Some are visual and need to see the communication in writing, videos, or by something being performed. Some are auditory, preferring to take in information by listening. Still others are hands-on and need to do the task in order to learn and understand it. To communicate effectively, one needs to use more than one method of disseminating the information.
Add to this the fact that we all tend to have filters to our listening, and it complicates communication even more. We may put a bias on the communication because of where or who it is coming from. We may have strong opinions on the subject that get in the way of listening to what is being said or we may simply be trying to put together a response in our head before really listening to the source of the information.
Personality Type also plays a role in communication. Different personality types take in and give out information according to their type. Something as simple as phrasing a communication in a certain way will either entice the person to listen or put a wall up to the conversation. Understanding personality type can make communication much more effective in business, and in relationships.
Good communication is essential to the functioning of Management Teams and Boards, especially new teams and boards. If you think that yours could benefit from better communication, visit our website at http://www.lrassess.com and start by communicating with us!
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