Very few under the age of 60 have opted to ignore the pull of the wireless age. Most of us have a smart phone, a tablet, or a computer. We keep up with our loved ones, keep track of appointments, or chase Pokémon through the neighbourhood.
It controls our businesses and is a tool for keeping track of inventory, re-ordering supplies, and setting appointments. In today’s world of commerce, we would be hard-pressed to be disconnected.
Not to be a conspiracy theorist, but most of what we do is in the hands of a couple of companies, especially for small business, which is 40 % of the GDP in British Columbia.
What would happen if these providers failed or, heaven forbid, the platform was corrupt? What effect would that have on our economy?
Today, I was forced to download an update from the provider I use, which many of our small businesses use, and the download took 2 ½ hours after which the computer crashed 5 times and took me 3 more hours to rectify.
Many small businesses will face this update when they open for business this week. What will be the cost to business of the potential downtime caused by this update?
I’m small potatoes and can get over my frustration with a glass of wine, but for small business the costs may be the difference between surviving or not.
It is extremely important for small business to evaluate the systems they are using and ensure they have a backup plan in the case of technological emergencies. Technology is a tool, and only a tool. The more complex your system is the more chance of issues, so only pick the tools you need. Like all tools, you need to choose the right one for the application and have a back-up plan!
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