Category Archives: Clients

Service, or Lack Thereof

I recently had the opportunity to deal with two competing utility companies.  The first approached me to upgrade our equipment.  We agreed on the day for the service and I was advised they would be there between 9 and 11 … Continue reading

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A Challenge of Business

Recently, we were invited to go to Penticton with friends.  The appeal was not only to be with our friends but to simply get away from perhaps our comfort zone and enjoy an escape from routine. The challenge was the … Continue reading

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Progress?

We live more and more in a technology driven world, supposedly to make our lives easier and more productive.  We enjoy the benefits of this in our entertainment giving us 300 channels of questionable content on our television, and the … Continue reading

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The Danger of Minimal Training

There is an old cartoon showing a foreman going to his boss and asking about training for an employee.  The boss says, “What if we spend the money and they leave?”  The foreman replies, “What if we don’t train them … Continue reading

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The Business of Business

When some think of business men and women, they think of them as successful, they have a good life with all the money they could want.  Other’s think of fast food chains and the success that must go with it … Continue reading

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Did I Hear You?

When we listen, we sometimes let the ‘inner voice’ interfere with the conversation.  We let our mind think about our response rather than respectively waiting for the person to finish.  We may miss out on the important points of the … Continue reading

Posted in Believe and Succeed Life Coaching, Business Coaching, Clients, Coaching, Communication, Customers, Elephant in the Room, Elephants, Listening | Tagged , , , , , , , , , , , , , | Leave a comment

Appreciation for the Story

I was reminded last night of the importance of listening to someone’s story before making up one of your own.  Over my lifetime I have developed a deep appreciation for music, music of all genres.  That is, except for rap.  … Continue reading

Posted in Believe and Succeed Life Coaching, Clients, Coaching, Communication, Diversity, Elephant in the Room, Elephants, Empowering people, Environment, Lifestyle, Listening, Volunteering | Tagged , , , , , , , , , , | Leave a comment