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Category Archives: Customers
Why Start a Business?
Central Vancouver Island has a few thousand businesses. Some do well, others survive. If you asked all of them why they started the business, you may be surprised at the myriad of answers that you hear. Some start it for … Continue reading
Posted in Believe and Succeed Life Coaching, Business Coaching, Business Planning, Clients, Coaching, Community Futures, Customers, Elephant in the Room, Elephants, Entrepreneurs, self-employment, Young Professionals
Tagged Business, Cash Flow Projection, Central Vancouver Island, community, Community Futures, Customer Service, Employment Insurance, Entrepreneur, Nanaimo, Opportunity, Vancouver Island, Work Environment, WorkBC Employment Centre
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Culture and the Community
Every business, every community, every country; all have their own culture. They reflect our values, ethics and demographics. We tend to associate culture with those who bring their traditions and values from another region or country, but we all have … Continue reading
Posted in Assessments, Business Coaching, Business Planning, Career development, Clients, Coaching, Customers, Diversity, Elephant in the Room, Elephants, Employees, Employment, Empowering people, Entrepreneurs, Life coaching, Lifestyle, Relationships, Sales
Tagged Business, Career, Clients, Coaching, community, Country, Culture, Customers, demographics, Employees, Employment, Ethics, Job-seekers, Life coach, Organizational development, Product, relationships, Seniors, Service, Target Market, Traditions, Values, Volunteers
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Starting Off on the Right Foot
I guess there is such a thing as falling into a business, after all, people do fall into jobs. It does get a little more complicated when it is a business. If one wants the business to succeed there are … Continue reading
Posted in Business Coaching, Business Planning, Community Futures, Customers, Elephant in the Room, Elephants, Entrepreneurs, self-employment
Tagged Business, Cash Flow, Cash Flow Worksheet, Community Futures, Competitors, Customers, Home-based, manufacturing, Market Area, Organizational development, Product, Sales and Expenses, Service, Store-front, Target Market
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The Network – Part Two
After seeing last weeks post, I know you’re wondering if this old guy has heard of Social Media? Yes, in today’s world it is an important part of networking. But, bar none, there is nothing that can match face-to-face, personal … Continue reading
Posted in Advertising, Business Coaching, Business Planning, Clients, Coaching, Communication, Community Futures, Customers, Diversity, Economy, Elephant in the Room, Elephants, Employees, Empowering people, FaceBook, LinkedIn, Networking, Relationships, Sales, Social Media, Team development
Tagged Business, Coaching, Communication, Contacts, Customer Service, Customers, Employees, Networking, Organizational training, relationships, Social Media, Staff Training
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The Network
Whether you are in business, starting a business, or looking for employment, you need a network. If you are in business, you need a network that will tell you what competitors have emerged from the woodwork and what they are … Continue reading
Posted in Business Coaching, Business Planning, Career development, Chamber of Commerce, Clients, Coaching, Community Futures, Customers, Economy, Elephant in the Room, Elephants, Employees, Employment, Entrepreneurs, Life coaching, Marketing, Networking, self-employment, Service Clubs, Social Media, Volunteering
Tagged Business, Career, Chambers of Commerce, Clients, community, Community Futures, Competitors, Customers, demographics, Economy, Employer, Employment, Market Share, Network, Networking, Organizational development, self-employment, Service Clubs, Volunteering, Wage Subsidy, WorkBC Employment Centre
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Practice
I saw an acapella group the other evening called Countermeasure. Absolutely amazing what the human voice can master, sounding like a full orchestral accompaniment! What the audience saw was the result of 10 years work and constant practice. While they … Continue reading
Health in the Business
There are always lots of books, articles and blogs about ‘Health of the Business’. But for the entrepreneur who works alone a major concern is ‘Health in the Business’. If the entrepreneur gets sick or injured, how does the business … Continue reading
Posted in Business Coaching, Business Planning, Clients, Coaching, Community Futures, Customers, Elephant in the Room, Elephants, Entrepreneurs, Managing stress, self-employment
Tagged Business, Clients, Coaching, Entrepreneur, Health of the Business, Organizational development, Owner/Operator
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Pursuing the Target Market
The one thing I love about new entrepreneurs is their enthusiasm. Most will overestimate their sales forecast and underestimate the difficulty in dealing in their target market. The difficulty is in knowing how to promote the product or service to … Continue reading
Posted in Advertising, Business Coaching, Business Planning, Chamber of Commerce, Clients, Coaching, Communication, Community Futures, Customers, Elephant in the Room, Elephants, Employees, Entrepreneurs, Marketing, Networking, Sales, self-employment, Social Media
Tagged Business, Business Cards, Clients, Communication, Customers, Entrepreneurs, Networking, Product, Promotions, Sales Forecast, Service, Sole Proprietor
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Don’t be Smug!
As I look outside at the swirling snow, I am reminded that we do occasionally get the white stuff! We westerners, especially us Islanders, take delight in poking fun of our friends and relatives in Eastern Canada. Today looks a … Continue reading
What Does it Take?
What does it take to attract and retain customers or clients? Attraction is perceived or real value to the person who is seeking the service or product. That varies a great deal to those who seek. It varies a great … Continue reading
Posted in Business Coaching, Business Planning, Clients, Coaching, Communication, Community Futures, Customers, Elephant in the Room, Elephants, Entrepreneurs, Marketing, Relationships, Sales, self-employment
Tagged Attraction and Retention, Business, Clients, Customer Service, Customers, Nanaimo, Product, Referrals, relationships, Sale, Service
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