Category Archives: Customers

Proactive vs. Reactive

I have always said that in small business, especially sole proprietorships where you are a ‘one-man band’, so to speak, if you are out there seriously marketing you have little time to work in the business and if you are … Continue reading

Posted in Believe and Succeed Life Coaching, Business Coaching, Business Planning, Clients, Coaching, Customers, Elephant in the Room, Elephants, Entrepreneurs, Human resources, Life coaching, Managing stress, Marketing, self-employment | Tagged , , , , , , , , , , , , | Leave a comment

The Appearance of Professionalism

You can have all the skills in the world, but you need to look the part as well. Realtors will tell you that an attractive entranceway to a home will determine how the prospective buyer views the rest of the … Continue reading

Posted in Believe and Succeed Life Coaching, Business Coaching, Business Planning, Career professional, Clients, Customers, Elephant in the Room, Elephants, Employment, Empowering people, Entrepreneurs, Leadership, Life coaching | Tagged , , , , , , , | Leave a comment

The Power of a Smile

I was at the gas pumps this morning a little frustrated by the inability of the machine to read my card.  A lady at one of the other pumps came by and as she passed, she gave me a smile … Continue reading

Posted in Believe and Succeed Life Coaching, Business Coaching, Career professional, Clients, Coaching, Communication, Community Futures, Customers, Elephants, Employees, Empowering people, Entrepreneurs, Life coaching, Lifestyle, Managing stress, Marketing, Networking, Relationships | Tagged , , , , , , , , , , , | Leave a comment

People Skills

The ‘soft skills’ within an organization can be the difference between success and failure.  Many times, soft skills are only thought of in sales situations in which employees are engaging with current or potential customers.  What is sometimes forgotten is … Continue reading

Posted in Assessments, Believe and Succeed Life Coaching, Business Coaching, Business Planning, Coaching, Communication, Customers, Elephant in the Room, Elephants, Employees, Empowering people, Life coaching, Listening, MBTI, Myers-Briggs Type Indicator, Relationships, Team development, Training | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

Progress – But in Which Direction?

That was one of my father’s favourite sayings when there was something new that was supposed to be helpful, and wasn’t.  He has been gone for many years now, but it is amazing how many times his words have echoed … Continue reading

Posted in Believe and Succeed Life Coaching, Business Coaching, Business Planning, Clients, Coaching, Customers, Elephant in the Room, Elephants, Marketing, Sales | Tagged , , , , , , , , , , | Leave a comment

What will it take?

Working with entrepreneurs is fascinating!  Some have had an idea percolating for years before they decide to put it into action.  Others have so many ideas and no focus that allows them to start.  Some don’t know they have an … Continue reading

Posted in Believe and Succeed Life Coaching, Business Coaching, Business Planning, Chamber of Commerce, Clients, Coaching, Communication, Community Futures, Customers, Economy, Elephant in the Room, Elephants, Employment, Empowering people, Entrepreneurs, Life coaching, Marketing, self-employment | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

‘Me Too’ and more ….

There is a heightened awareness, at least in North America, about those in positions of power thinking it is OK to sexually assault and harass those around them.  The predators who have made the headlines hail from business, the entertainment … Continue reading

Posted in Business Coaching, Clients, Coaching, Communication, Customers, Elephant in the Room, Elephants, Employees, Empowering people, Human resources, Leadership, Managing stress | Tagged , , , , , , , , , , , | Leave a comment