Tag Archives: Customer Service

Are We Being Nice Enough?

Perhaps it seems like a silly question to ask a Canadian, given our reputation, but are we? Where we might do better is with the tourists and visitors who come to visit and take in our beautiful sights or attend … Continue reading

Posted in Advertising, Business Coaching, Business Planning, Coaching, Communication, Customers, Economy, Elephant in the Room, Elephants, Employees, Empowering people, Entrepreneurs, Listening, Marketing, Relationships | Tagged , , , , , , , , , , , , | Leave a comment

So, You Want to be an Entrepreneur

During our life time, many of us want to break the chains and venture out on our own, become independent, and work for ourselves.  We are taken in by the allure of having the freedom to choose our hours, maybe … Continue reading

Posted in Believe and Succeed Life Coaching, Business Coaching, Business Planning, Clients, Coaching, Communication, Community Futures, Customers, Elephant in the Room, Elephants, Entrepreneurs, Marketing, Networking, Sales, self-employment | Tagged , , , , , , , , | Leave a comment

Getting There from Here

The world is changing when it comes to commuting, especially within communities. It seems there are too many cars, all headed in the same direction, with one person in them. In Vancouver, they have Sky Train, West Coast Express, excellent … Continue reading

Posted in Business Planning, Clients, Communication, Customers, Economy, Elephant in the Room, Elephants, Employees, Employment, Empowering people, Environment, Family, Lifestyle, Managing stress, Marketing, Networking | Tagged , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Business Visibility

How your business is seen by others can make the difference between success and failure.  I once complimented a friend who had a restoration company on how clean he kept his trucks.  They were white with company graphics and never … Continue reading

Posted in Advertising, Believe and Succeed Life Coaching, Business Coaching, Business Planning, Chamber of Commerce, Clients, Coaching, Communication, Community Futures, Customers, Elephant in the Room, Elephants, Employees, Empowering people, Entrepreneurs, FaceBook, Life coaching, LinkedIn, Marketing, Networking, Relationships, Sales, self-employment, Service Clubs, Social Media, Volunteering | Tagged , , , , , , , , , , , | Leave a comment

Ask the Right Questions

  I had an experience recently that made me think.  Like many of us, we have a ‘beer’ fridge in our garage.  We had trouble with it last winter but the freezer section stopped working entirely this last couple of … Continue reading

Posted in Believe and Succeed Life Coaching, Business Coaching, Business Planning, Clients, Coaching, Communication, Customers, Elephant in the Room, Elephants, Employees, Employment, Empowering people, Entrepreneurs, Family, Human resources, Leadership, Learning styles, Life coaching, Listening, Relationships, Sales, self-employment | Tagged , , , , , , , , , , , , , | Leave a comment

Fall is a Busy Time for All

The warmth of summer has faded to the crisp days of autumn with its colourful landscapes and harvest produce.  The schools are back in and parents are settled into a routine.  Children have begun their extracurricular activities pulling their parents … Continue reading

Posted in Believe and Succeed Life Coaching, Business Coaching, Business Planning, Coaching, Customers, Elephants, Employment, Family, Lifestyle, Marketing | Tagged , , , , , , , , , , , , , , , , | Leave a comment

East Coast Hospitality

In a recent trip to the Maritimes I felt a difference in how I was treated as a customer.  In general terms, you were the most important person at that moment when with the business owner or store clerk.  This … Continue reading

Posted in Business Coaching, Business Planning, Clients, Communication, Customers, Empowering people, Leadership, Lifestyle, Marketing, Relationships, Sales | Tagged , , , , , , , , | Leave a comment