Tag Archives: Customer Service

Progress – But in Which Direction?

That was one of my father’s favourite sayings when there was something new that was supposed to be helpful, and wasn’t.  He has been gone for many years now, but it is amazing how many times his words have echoed … Continue reading

Posted in Believe and Succeed Life Coaching, Business Coaching, Business Planning, Clients, Coaching, Customers, Elephant in the Room, Elephants, Marketing, Sales | Tagged , , , , , , , , , , | Leave a comment

Merry Christmas

T’is the Season, Christmas is in the air, on the air, in the stores, in the traffic, everywhere! I was asked by my family, “What did I want for Christmas?”  They wanted a list of things they could buy.  I … Continue reading

Posted in Believe and Succeed Life Coaching, Business Coaching, Coaching, Communication, Elephant in the Room, Elephants, Empowering people, Family, Leadership, Life coaching, Relationships | Tagged , , , , , , , , , , , , | Leave a comment

Passion!

On Vancouver Island, as in the rest of the province, I encounter those who would prefer to work for themselves.  Some have found through experience that they work best on their own, while others have a hobby or trade that … Continue reading

Posted in Believe and Succeed Life Coaching, Business Coaching, Business Planning, Clients, Coaching, Communication, Customers, Elephant in the Room, Elephants, Entrepreneurs, Life coaching, Marketing, self-employment | Tagged , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Are We Being Nice Enough?

Perhaps it seems like a silly question to ask a Canadian, given our reputation, but are we? Where we might do better is with the tourists and visitors who come to visit and take in our beautiful sights or attend … Continue reading

Posted in Advertising, Business Coaching, Business Planning, Coaching, Communication, Customers, Economy, Elephant in the Room, Elephants, Employees, Empowering people, Entrepreneurs, Listening, Marketing, Relationships | Tagged , , , , , , , , , , , , | Leave a comment

So, You Want to be an Entrepreneur

During our life time, many of us want to break the chains and venture out on our own, become independent, and work for ourselves.  We are taken in by the allure of having the freedom to choose our hours, maybe … Continue reading

Posted in Believe and Succeed Life Coaching, Business Coaching, Business Planning, Clients, Coaching, Communication, Community Futures, Customers, Elephant in the Room, Elephants, Entrepreneurs, Marketing, Networking, Sales, self-employment | Tagged , , , , , , , , | Leave a comment

Getting There from Here

The world is changing when it comes to commuting, especially within communities. It seems there are too many cars, all headed in the same direction, with one person in them. In Vancouver, they have Sky Train, West Coast Express, excellent … Continue reading

Posted in Business Planning, Clients, Communication, Customers, Economy, Elephant in the Room, Elephants, Employees, Employment, Empowering people, Environment, Family, Lifestyle, Managing stress, Marketing, Networking | Tagged , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Business Visibility

How your business is seen by others can make the difference between success and failure.  I once complimented a friend who had a restoration company on how clean he kept his trucks.  They were white with company graphics and never … Continue reading

Posted in Advertising, Believe and Succeed Life Coaching, Business Coaching, Business Planning, Chamber of Commerce, Clients, Coaching, Communication, Community Futures, Customers, Elephant in the Room, Elephants, Employees, Empowering people, Entrepreneurs, FaceBook, Life coaching, LinkedIn, Marketing, Networking, Relationships, Sales, self-employment, Service Clubs, Social Media, Volunteering | Tagged , , , , , , , , , , , | Leave a comment