Tag Archives: Customers

Can I Help You?

This sounds simple enough, but it is annoying how many times it is missing in retail establishments.  It should not be harassment or a clerk following you around the store, but a clerk should be able to recognize when a … Continue reading

Posted in Business Coaching, Business Planning, Communication, Customers, Elephant in the Room, Elephants, Employees, Empowering people, Sales, Training | Tagged , , , , , , , , , , , , | Leave a comment

Service, or Lack Thereof

I recently had the opportunity to deal with two competing utility companies.  The first approached me to upgrade our equipment.  We agreed on the day for the service and I was advised they would be there between 9 and 11 … Continue reading

Posted in Business Coaching, Clients, Communication, Customers, Elephant in the Room, Elephants, Sales, Training | Tagged , , , , , , , , , | Leave a comment

A Challenge of Business

Recently, we were invited to go to Penticton with friends.  The appeal was not only to be with our friends but to simply get away from perhaps our comfort zone and enjoy an escape from routine. The challenge was the … Continue reading

Posted in Business Coaching, Business Planning, Chamber of Commerce, Clients, Community Futures, Customers, Economy, Elephant in the Room, Elephants, Employment, Entrepreneurs, Marketing | Tagged , , , , , , , , , , , , , , , , | Leave a comment

Progress?

We live more and more in a technology driven world, supposedly to make our lives easier and more productive.  We enjoy the benefits of this in our entertainment giving us 300 channels of questionable content on our television, and the … Continue reading

Posted in Business Coaching, Clients, Communication, Customers, Elephant in the Room, Elephants, Employees, Employment, Empowering people, Entrepreneurs, Internet, Lifestyle, Sales, self-employment | Tagged , , , , , , , , , , , | Leave a comment

The Danger of Minimal Training

There is an old cartoon showing a foreman going to his boss and asking about training for an employee.  The boss says, “What if we spend the money and they leave?”  The foreman replies, “What if we don’t train them … Continue reading

Posted in Business Coaching, Business Planning, Career development, Clients, Communication, Customers, Elephant in the Room, Elephants, Employees, Employment, Human resources, Sales, Training | Tagged , , , , , , , , , , , , , | Leave a comment

The Business of Business

When some think of business men and women, they think of them as successful, they have a good life with all the money they could want.  Other’s think of fast food chains and the success that must go with it … Continue reading

Posted in Business Coaching, Business Planning, Clients, Community Futures, Customers, Elephant in the Room, Elephants, Employees, Employment, Entrepreneurs, Marketing, self-employment | Tagged , , , , , , , , , , , , , | Leave a comment

Island Proud!

With a potential Trade War looming in the not to distant future, there have been Nationalistic movements on both sides of the US/Canada border.  The truth is we don’t realize how much we depend on the Global Marketplace for our … Continue reading

Posted in Advertising, Communication, Customers, Economy, Elephant in the Room, Elephants, Employment, Empowering people, Entrepreneurs, Lifestyle, Marketing | Tagged , , , , , , , , , , , , , , , , , | Leave a comment