Tag Archives: Employees

Coaching, Team Building

Posted on January 14, 2019 by laurencerumming

Why have teams? For years, many industries, operated as a dictatorship. Their words were law and you either did what you were told, or you looked for other employment. Management ignored the fact that successful competitors were taking a different … Continue reading →

Posted in Business Coaching, Business Planning, Career development, Coaching, Diversity, Elephant in the Room, Elephants, Employees, Employment, Empowering people, Entrepreneurs, Human resources, Leadership, Team development, Training | Tagged Business, Coaching, community, Competitors, Employees, Employment, Human Resources, Industries, Leadership, Management, Manager, Organizational development, Organizational training, Recruitment and Retention, Soft skills, Staff Training, team building, Teams, Training | Leave a comment

Can I Help You?

Posted on December 3, 2018 by laurencerumming

This sounds simple enough, but it is annoying how many times it is missing in retail establishments. It should not be harassment or a clerk following you around the store, but a clerk should be able to recognize when a … Continue reading →

Posted in Business Coaching, Business Planning, Communication, Customers, Elephant in the Room, Elephants, Employees, Empowering people, Sales, Training | Tagged Business, Competitors, Customer Engagement, Customer Service, Customers, Employees, Employment, hiring, Manager, Retail, Soft skills, Staff Training, Training | Leave a comment

The Importance of Timing in Business

Posted on November 12, 2018 by laurencerumming

Timing plays a critical role in business starting with what day the door is open for clients or customers. Some businesses are based on seasonal events; winter sports, summer, Christmas, Mother’s Day, etc. A landscaper who does not get underway … Continue reading →

Posted in Business Coaching, Business Planning, Elephant in the Room, Elephants, Employees, Entrepreneurs, self-employment, Training | Tagged Business, Business plan, Employees, Entrepreneurs, hiring, Hiring Decisions, Inventory, Retailers, Timing, Training | Leave a comment

The Challenges of Employment

Posted on November 5, 2018 by laurencerumming

The times we live in are a challenge, both for employers and employees. For employees, while it is currently an employee market on Vancouver Island with a very low unemployment rate, it is becoming impossible for those working in entry … Continue reading →

Posted in Business Coaching, Business Planning, Economy, Elephant in the Room, Elephants, Employees, Employment, Entrepreneurs, self-employment | Tagged Affordable Housing, Business, Employee retention, Employees, Employers, Employment, Kitimat, Living Wage, Minimum Wage, Nanaimo, Recruitment and Retention, Small Business, Trades Shortage, Vancouver Island, Worker Shortage | Leave a comment

Service, or Lack Thereof

Posted on October 8, 2018 by laurencerumming

I recently had the opportunity to deal with two competing utility companies. The first approached me to upgrade our equipment. We agreed on the day for the service and I was advised they would be there between 9 and 11 … Continue reading →

Posted in Business Coaching, Clients, Communication, Customers, Elephant in the Room, Elephants, Sales, Training | Tagged Clients, Coaching, Customer Service, Customers, Employees, Organizational development, Organizational training, Service, Small Business, Staff Training | Leave a comment

The Empty Position

Posted on September 24, 2018 by laurencerumming

Interesting walking around town and the malls seeing the help wanted signs in the windows. It started as the summer season approached and now is becoming more prevalent as the businesses start the ascent to the Christmas season. The economy … Continue reading →

Posted in Business Coaching, Business Planning, Chamber of Commerce, Coaching, Customers, Economy, Elephant in the Room, Employees, Employment, Entrepreneurs, Human resources, Learning styles, Managing stress | Tagged Affordable Housing, Business, Businesses, Communities, Construction Industry, Economy, Employees, Help Wanted, Housing, Human Resources, Organizational Change, Organizational development, Professionals, Recruitment and Retention, Short-staffed, Small Business, Trades, Tradespeople, Working Homeless | Leave a comment

Progress?

Posted on September 3, 2018 by laurencerumming

We live more and more in a technology driven world, supposedly to make our lives easier and more productive. We enjoy the benefits of this in our entertainment giving us 300 channels of questionable content on our television, and the … Continue reading →

Posted in Business Coaching, Clients, Communication, Customers, Elephant in the Room, Elephants, Employees, Employment, Empowering people, Entrepreneurs, Internet, Lifestyle, Sales, self-employment | Tagged Basic Skills, Business, Change, Change Management, Customers, Employees, Innovation, Organizational Change, Organizational development, Stress, Technology, Wikipedia | Leave a comment

The Danger of Minimal Training

Posted on August 20, 2018 by laurencerumming

There is an old cartoon showing a foreman going to his boss and asking about training for an employee. The boss says, “What if we spend the money and they leave?” The foreman replies, “What if we don’t train them … Continue reading →

Posted in Business Coaching, Business Planning, Career development, Clients, Communication, Customers, Elephant in the Room, Elephants, Employees, Employment, Human resources, Sales, Training | Tagged Business, Communication, Customer Service, Customers, Employee retention, Employees, Insurance, Organizational development, Recruitment and Retention, Sales, Soft skills, Staff Training, Technical Skills, Training | Leave a comment

The Business of Business

Posted on July 30, 2018 by laurencerumming

When some think of business men and women, they think of them as successful, they have a good life with all the money they could want. Other’s think of fast food chains and the success that must go with it … Continue reading →

Posted in Business Coaching, Business Planning, Clients, Community Futures, Customers, Elephant in the Room, Elephants, Employees, Employment, Entrepreneurs, Marketing, self-employment | Tagged Business, Business Model, Clients, community, Customers, Employees, Entrepreneur, Franchises, Independence, Opportunity, Passion, Product, return on investment, Service | Leave a comment

Know When to Hold Them, Know When to Fold Them

Posted on June 25, 2018 by laurencerumming

I grew up in a community and an era when fathers worked for the same employer for 40 years, then retired. I went to school with many who thought that would be reality for them as well. Reality has a … Continue reading →

Posted in Career development, Coaching, Elephant in the Room, Elephants, Employees, Employment, Empowering people | Tagged Business, Career transition, Change, Change Management, Coaching, Education, Employees, Employer, Employment, Global Market, Long-Term Jobs, Opportunities, Resource Industries, Restructuring, Right-Sizing, Technology, Workforce | Leave a comment