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Tag Archives: Staff Training
Are We Being Nice Enough?
Perhaps it seems like a silly question to ask a Canadian, given our reputation, but are we? Where we might do better is with the tourists and visitors who come to visit and take in our beautiful sights or attend … Continue reading
Posted in Advertising, Business Coaching, Business Planning, Coaching, Communication, Customers, Economy, Elephant in the Room, Elephants, Employees, Empowering people, Entrepreneurs, Listening, Marketing, Relationships
Tagged Business, Businesses, Canadian, Communication, Customer Service, Customers, Nanaimo, Rotarians, Staff Training, Tourism, Tourists, Vancouver Island, Visitors
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Myers-Briggs Type Inventory®
If you are wanting to make changes in your life as a promise to yourself in 2017, a place to start for you might be the Myers-Briggs Type Inventory®. Understanding how you and others communicate and make decisions certainly helps … Continue reading
Posted in Assessments, Believe and Succeed Life Coaching, Business Coaching, Business Planning, Career development, Coaching, Communication, Elephant in the Room, Elephants, Employment, Empowering people, Leadership, Learning styles, Life coaching, Lifestyle, Listening, MBTI, Myers-Briggs, Myers-Briggs Type Indicator, Networking, organizational change, Relationships, Retirement, self-employment, Team development, Training
Tagged Assessments, Board Development, Boards, Business, Career, Career transition, Change, Change Management, Coaching, Communication, Life coach, MBTI, MBTI step II, Myers-Briggs, Myers-Briggs Type Indicator, Organizational Change, Organizational development, Organizational training, Personality, Personality type, Preferences, relationships, Soft skills, Staff Training, Stress, team building, Teams, Training, Workshops
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Ask the Right Questions
I had an experience recently that made me think. Like many of us, we have a ‘beer’ fridge in our garage. We had trouble with it last winter but the freezer section stopped working entirely this last couple of … Continue reading
Posted in Believe and Succeed Life Coaching, Business Coaching, Business Planning, Clients, Coaching, Communication, Customers, Elephant in the Room, Elephants, Employees, Employment, Empowering people, Entrepreneurs, Family, Human resources, Leadership, Learning styles, Life coaching, Listening, Relationships, Sales, self-employment
Tagged Business, Coaching, Communication, Customer Service, Employee retention, Employees, Employment, Google+, Life coach, Organizational training, relationships, Soft skills, Staff Training, team building
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East Coast Hospitality
In a recent trip to the Maritimes I felt a difference in how I was treated as a customer. In general terms, you were the most important person at that moment when with the business owner or store clerk. This … Continue reading
Posted in Business Coaching, Business Planning, Clients, Communication, Customers, Empowering people, Leadership, Lifestyle, Marketing, Relationships, Sales
Tagged Coaching, Communication, Customer Service, Employment, Human Resources, Organizational training, relationships, Soft skills, Staff Training
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It Doesn’t End with the Sale
So many business people seem to be content with the sale at hand and neglect to build the relationship with the customer or client. The sale is the opportunity to engage them in conversation, learning their needs and where you … Continue reading
Posted in Business Coaching, Business Planning, Clients, Communication, Customers, Employees, Empowering people, Entrepreneurs, Listening, Marketing, Networking, Relationships, Sales, self-employment, Service Clubs, Training, Volunteering
Tagged Business, Client, Coaching, Communication, community, Customer, Customer Service, Employees, Food Bank, Hospital Auxiliary, Markrting, Organizational development, Organizational training, Rotary, Sale, Services, Staff, Staff Training, team building, Values
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Raising Employees – Part I
We all see them, the grocery clerk chewing gum like it was their last meal as they check in your groceries, the kiosk clerk playing games on their smart phones instead of making eye contact with the potential customers, or … Continue reading
Posted in Believe and Succeed Life Coaching, Business Coaching, Business Planning, Career development, Clients, Coaching, Communication, Customers, Elephant in the Room, Elephants, Employees, Employment, Empowering people, Entrepreneurs, Human resources, Leadership, Learning styles, Life coaching, Listening, Sales, Team development, Training
Tagged Attitude, Business, Coaching, Communication, Conflict Resolution, Creative Thinking, Customer Service, Decision making, Employee retention, Employment, Ethics, Human Resources, Life coach, Managers, Mentoring, Organizational development, Probationary Period, Problem Solving, Recruitment and Retention, Soft skills, Staff Training, team building, Teamwork, Values
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Business Etiquette?
I was using a popular site where you can place advertising for a broad variety of goods and services, when I received a strange response to an ad that was not mine. A short time later I received an email … Continue reading
Posted in Business Coaching, Business Planning, Clients, Coaching, Communication, Customers, Elephant in the Room, Elephants, Empowering people, Entrepreneurs, Human resources, Relationships, Sales, self-employment, Training
Tagged Business, Business Etiquette, Coaching, Communication, Customer Service, Human Resources, Integrity, Organizational development, Organizational training, relationships, Soft skills, Staff Training, team building
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