Tag Archives: Staff Training

The Network – Part Two

After seeing last weeks post, I know you’re wondering if this old guy has heard of Social Media?  Yes, in today’s world it is an important part of networking.  But, bar none, there is nothing that can match face-to-face, personal … Continue reading

Posted in Advertising, Business Coaching, Business Planning, Clients, Coaching, Communication, Community Futures, Customers, Diversity, Economy, Elephant in the Room, Elephants, Employees, Empowering people, FaceBook, LinkedIn, Networking, Relationships, Sales, Social Media, Team development | Tagged , , , , , , , , , , , | Leave a comment

Coaching, Team Building

Why have teams? For years, many industries, operated as a dictatorship.  Their words were law and you either did what you were told, or you looked for other employment.  Management ignored the fact that successful competitors were taking a different … Continue reading

Posted in Business Coaching, Business Planning, Career development, Coaching, Diversity, Elephant in the Room, Elephants, Employees, Employment, Empowering people, Entrepreneurs, Human resources, Leadership, Team development, Training | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

Can I Help You?

This sounds simple enough, but it is annoying how many times it is missing in retail establishments.  It should not be harassment or a clerk following you around the store, but a clerk should be able to recognize when a … Continue reading

Posted in Business Coaching, Business Planning, Communication, Customers, Elephant in the Room, Elephants, Employees, Empowering people, Sales, Training | Tagged , , , , , , , , , , , , | Leave a comment

Service, or Lack Thereof

I recently had the opportunity to deal with two competing utility companies.  The first approached me to upgrade our equipment.  We agreed on the day for the service and I was advised they would be there between 9 and 11 … Continue reading

Posted in Business Coaching, Clients, Communication, Customers, Elephant in the Room, Elephants, Sales, Training | Tagged , , , , , , , , , | Leave a comment

The Danger of Minimal Training

There is an old cartoon showing a foreman going to his boss and asking about training for an employee.  The boss says, “What if we spend the money and they leave?”  The foreman replies, “What if we don’t train them … Continue reading

Posted in Business Coaching, Business Planning, Career development, Clients, Communication, Customers, Elephant in the Room, Elephants, Employees, Employment, Human resources, Sales, Training | Tagged , , , , , , , , , , , , , | Leave a comment

The Politics of Business

In my role as an Employment Counsellor I got to hear many stories of why people found themselves unemployed.  For some it was simply that the business wasn’t doing well and there was not enough cash flow for them to … Continue reading

Posted in Assessments, Believe and Succeed Life Coaching, Business Coaching, Coaching, Communication, Elephant in the Room, Elephants, Employees, Employment, Empowering people, Human resources, Leadership, Listening, MBTI, Myers-Briggs, Myers-Briggs Type Indicator, Team development | Tagged , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

A Culture of Learning

What have your employees learned today? What nugget will they take away today that will make them more effective tomorrow, or better equipped to handle the pace? Will it be technical, giving them new skill to add to their storehouse, … Continue reading

Posted in Believe and Succeed Life Coaching, Business Coaching, Career development, Coaching, Communication, Elephant in the Room, Elephants, Employees, Empowering people, Environment, Life coaching, self-employment, Training | Tagged , , , , , , , , , , , , , , , , | Leave a comment