Tag Archives: Staff Training

Progress – But in Which Direction?

That was one of my father’s favourite sayings when there was something new that was supposed to be helpful, and wasn’t.  He has been gone for many years now, but it is amazing how many times his words have echoed … Continue reading

Posted in Believe and Succeed Life Coaching, Business Coaching, Business Planning, Clients, Coaching, Customers, Elephant in the Room, Elephants, Marketing, Sales | Tagged , , , , , , , , , , | Leave a comment

‘Me Too’ and more ….

There is a heightened awareness, at least in North America, about those in positions of power thinking it is OK to sexually assault and harass those around them.  The predators who have made the headlines hail from business, the entertainment … Continue reading

Posted in Business Coaching, Clients, Coaching, Communication, Customers, Elephant in the Room, Elephants, Employees, Empowering people, Human resources, Leadership, Managing stress | Tagged , , , , , , , , , , , | Leave a comment

Are We Being Nice Enough?

Perhaps it seems like a silly question to ask a Canadian, given our reputation, but are we? Where we might do better is with the tourists and visitors who come to visit and take in our beautiful sights or attend … Continue reading

Posted in Advertising, Business Coaching, Business Planning, Coaching, Communication, Customers, Economy, Elephant in the Room, Elephants, Employees, Empowering people, Entrepreneurs, Listening, Marketing, Relationships | Tagged , , , , , , , , , , , , | Leave a comment

Myers-Briggs Type Inventory®

If you are wanting to make changes in your life as a promise to yourself in 2017, a place to start for you might be the Myers-Briggs Type Inventory®.  Understanding how you and others communicate and make decisions certainly helps … Continue reading

Posted in Assessments, Believe and Succeed Life Coaching, Business Coaching, Business Planning, Career development, Coaching, Communication, Elephant in the Room, Elephants, Employment, Empowering people, Leadership, Learning styles, Life coaching, Lifestyle, Listening, MBTI, Myers-Briggs, Myers-Briggs Type Indicator, Networking, organizational change, Relationships, Retirement, self-employment, Team development, Training | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Ask the Right Questions

  I had an experience recently that made me think.  Like many of us, we have a ‘beer’ fridge in our garage.  We had trouble with it last winter but the freezer section stopped working entirely this last couple of … Continue reading

Posted in Believe and Succeed Life Coaching, Business Coaching, Business Planning, Clients, Coaching, Communication, Customers, Elephant in the Room, Elephants, Employees, Employment, Empowering people, Entrepreneurs, Family, Human resources, Leadership, Learning styles, Life coaching, Listening, Relationships, Sales, self-employment | Tagged , , , , , , , , , , , , , | Leave a comment

East Coast Hospitality

In a recent trip to the Maritimes I felt a difference in how I was treated as a customer.  In general terms, you were the most important person at that moment when with the business owner or store clerk.  This … Continue reading

Posted in Business Coaching, Business Planning, Clients, Communication, Customers, Empowering people, Leadership, Lifestyle, Marketing, Relationships, Sales | Tagged , , , , , , , , | Leave a comment

It Doesn’t End with the Sale

So many business people seem to be content with the sale at hand and neglect to build the relationship with the customer or client. The sale is the opportunity to engage them in conversation, learning their needs and where you … Continue reading

Posted in Business Coaching, Business Planning, Clients, Communication, Customers, Employees, Empowering people, Entrepreneurs, Listening, Marketing, Networking, Relationships, Sales, self-employment, Service Clubs, Training, Volunteering | Tagged , , , , , , , , , , , , , , , , , , , | Leave a comment